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Limo Bratislava FAQs

How can I book?

You can book online, by phone and by email. We will ask you for details regarding the transfer such as flight details and arrival/pick up times, destination address details, passenger contact information and luggage amount. 

What does the price include?

The price of a single ticket includes a one-way journey for the route booked. A return ticket includes both the arrival and departure journeys for the route booked. Please note that the price does not include gratuities, which is at the passenger's discretion.

Child seats (where available), excess luggage, sport equipment etc, may incur additional cost. Please see sections below for more information.

What happens when I make an online reservation?

Once you've completed your booking, the details are uploaded in our system. Voucher will be sent to you and a notification to us. We make the appropriate arrangements according to the information you provided when making your booking. It is therefore imperative that you provide the correct information when booking, as Limo Bratislava cannot be held responsible for errors in service due to incorrect information provided at time of booking. It is up to you to check the details on the booking voucher prior to travel, and inform us immediately if there are any errors.

How can I cancel my booking?

You can cancel your booking via email or via your account. Once we receive your cancellation request we will process your cancellation and you will receive a cancellation confirmation. If you would like to cancel whitin 48 hours before arrival you must call the number provided in your booking confirmation.

What happens if my journey details change prior to departure?

Should your journey details change prior to departure, simply give us a call on +421948882443 or email us at booking@limo-bratislava.sk with your new details and we will update your booking accordingly. You will be responsible for any increase in price if the new journey involves further distance or time, a different vehicle type, resort, number of passengers etc.

Booking Infants & Children

All infants (0-2yrs) and children (3-11yrs) must be included in the booking to ensure the appropriate vehicle and space is provided.

If you are booking a transfer, we do recommend the use of booster or child seats for those under the age of 12, or up to 135cm, for safety purposes. We are able to guarantee pre-booked child and booster seats in all destinations, and this option is available as part of the booking process. If this option does not show in the booking process, don't worry. We can still offer pre-booked child and booster seats in many areas not covered on the website. Just drop us an email to booking@limo-bratislava.sk with your booking reference and age of the child/ren. Please note that we do not guarantee that the seats provided will be perfect fit for your child.

If you wish to bring your own child or booster seat, we must be advised of this information before you travel. This is to ensure that the vehicle provided by the supplier can accommodate the seat. If you take your own seat, it is your responsibility to fit the seat in the vehicle, and not the responsibility of the supplier
Vienna Airport meeting point : The driver will wait in front of Anker Bakery (between Mc Donalds and Cafe Ritazza) holding a sign showing the lead passenger name. If you can not locate the driver please call the emergency contact number.

What happens if my flight is delayed or cancelled?

Your flight will be monitored for delays, to ensure your driver will be waiting for you at the correct time. If your flight is delayed, your reservation will be automatically updated. If your flight is cancelled, your reservation will be automatically cancelled.

Will my driver drop me and pick me up at my accommodation?

Limo Bratislava endeavours to operate a door to door service, there are some occasions where it may not be possible, such as road closures. Where these restrictions apply, drivers will drop and collect you from the nearest accessible point. Please bear in mind, however, that the driver will not be responsible for transporting luggage.

What is your smoking policy?

Suppliers operate a no smoking policy in all vehicles

Am I able to book a transfer with multiple drop offs?

Yes. If the drop offs are all resorts or hotels, please let us know which ones and we will advise our supplier of the additional stops required. If they are private addresses, we will need the full address including area code. Please note that you should let us know if these details will be the same for pick-ups on the return journey. Additional charges may apply.

Am I able to take any animals on a transfer?

Generally, we do not allow animals on our transfers. However, this is dependent upon the mode of transfer you are taking. If you are taking a private transfer, and would like to travel with a pet, please telephone us on +421948882443 and we will check this option.

Can you do tours and large itinerary bookings?

Yes. Please contact us with your itinerary and we will be happy to organise this for yo

My company requires an invoice, can you supply one?
Yes we can provide you with an invoice if required. Please contact Customer Service after making your booking to request an invoice.